Delivery

  • ⚠ It is highly likely that during the quarantine period the parcels will not be delivered to customers, but will be delivered to the post office or, if possible, to self-service parcel terminals, notifying customers via SMS or message.

    By post. Price for delivery: 2.75 €. Delivery timeframe: 2-5 working days after making the payment.

    The package is delivered to the address You have provided. If at the time of delivery You are not at home, the postman will leave a notice in Your mail box and You will be able to collect it from the post office. You should have the notice and your ID card with you.

    FREE DELIVERY if your order totals more than 75 €.


     

    ⚠ Due to an increase in the number of parcels, some OMNIVA parcel machines are fully loaded, which can delay the deliveries to OMNIVA parcel machines for up to 1–5 business days (OMNIVA Administration).

    Omniva parcel machines. Price for delivery: 2.95 €. Delivery timeframe: 2-3 working days after the confirmation of the order when paying by bank transfer, credit card, PayPal payment system or by card at the parcel terminal when collecting your items.

    Parcel machines locations >>>

    When you order delivery to an Omniva parcel machine, you can return or exchange the item free of charge.

    FREE DELIVERY if your order totals more than 75 €.


     

    DELIVERY METHOD IS temporarily unavailable. Sorry for the inconvenience.

    Omniva parcel services. Price for delivery: 3.95 €. Delivery timeframe: 2-3 working days after order confirmation when paying by bank transfer, PayPal, or by cash during delivery.

    The package is delivered to the address You have provided. Before delivery of the goods you will be contacted by the courier.

    FREE DELIVERY if your order totals more than 75 €.


     

    ⚠ It is highly likely that during the quarantine period the parcels will not be delivered to customers, but will be delivered to the post office or, if possible, to self-service parcel terminals, notifying customers via SMS or message.

    By post. Shipping to non-EU countries: 7-25 business days (please note that in some cases the shipping may take longer, as planes may fly in transit via other countries, we shall not be held liable and cannot affect the shipping time). Price for delivery: 6.95 €.

    Please note: duties and taxes are not included in the shipping price. We cannot determine if your order will be subject to customs duties, and WE SHALL NOT BE HELD LIABLE FOR IMPORTATION COSTS.

    We also invite you to read the return/replacement terms and conditions for non–EU customers >>>


    Important!

    When your order is handed over to a shipping company you will receive an e-mail with a tracking number to follow your package.

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    Your parcels are shipped using courier services, so we cannot be held accountable for any losses, negative consequences or damage caused to your goods resulting from delivery delays.

    You must check the condition of the parcel upon delivery. If you notice any damage, you must not accept the parcel and note it on the waybill. If you accept the parcel, it is deemed to have been delivered and you are assumed to have no complaints.

    All your complaints and/or requests will be forwarded by subrogation to the administrative department of the courier company.

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